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How to adjust a processed invoice? PDF Print E-mail

Use Invoice Data Entry to adjust entered invoices that have been updated to the Open Invoice file. This may be necessary if an entry error occurred and was not discovered until after the invoice was updated (for example, if an incorrect salesperson or sales amount is entered). When convenient, you can also prepare a debit or credit memo that can be applied to a specific invoice and issued to your customer to make a needed adjustment.


To adjust a processed invoice:

1 On the Accounts Receivable Main menu, click Invoice Data Entry.

2 In the Invoice Data Entry window, enter the Invoice Number and Customer No. fields that are associated with an existing invoice.

3 A dialog box appears prompting you to adjust the invoice; click Yes.

4 The Original Totals dialog box appears, and displays the original invoice information. Click OK. The Invoice Data Entry window appears.

5 To remove an invoice, click the Lines tab, and at the Amount field, adjust the invoice amount to 0.

6 Any other adjustments should be made as follows at the Amount field:

To reduce the amount of the invoice, enter the change as a negative (-) number.
To increase the amount, enter the change as a positive number.

The invoice will be subsequently removed during the next period-end processing

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   Home arrow Tips & Tricks arrow How to adjust a processed invoice?